Last updated 8 September 2026
You book an event. We give you a link and a code. Your guests use it to send us photographs and videos from their phones. You can view your private album and download the saved original files. Your booking covers collection and downloads.
Sharing the code with your guests, and telling them that what they add goes to you. You confirm you have the right to collect and keep the material your guests send.
Collecting uploads, making the saved original files available to you, and operating the stated deletion schedule. See the refund policy.
Your 14-day download window starts only when you explicitly accept delivery of the prepared original album. Access ends at the displayed deadline; the next daily cleanup removes hosted originals, working copies, thumbnails and recaps. Downloaded copies are yours to keep. A notification or completed job does not start your window. If you never accept an album, it is deleted 90 days after your event date, or 90 days after you created it when no date was given, whichever is later; that date is shown in your album, and accepting before it replaces it with the normal 14 days.
Your guests keep the rights to what they shot. Collecting a file does not transfer its copyright to you. Obtain permission for uses beyond the event collection they agreed to. We do not publish your uploads or use them in advertising without permission.
Guests choose what they send. We cannot guarantee participation, particular moments, or the quality of their recordings. Files can be up to 5 GB each, with up to 500 uploads per guest device. Keep the upload page open until transfers finish. Network and device interruptions can require a retry. Our liability is limited to what you paid us.
Any additional features or guarantees expressly included in an earlier booking continue to apply to that booking.
You can cancel any time before your event for a full refund. We can decline or end a booking if the material sent to us is unlawful, or if the service is used for something other than an event you are hosting.